Together, we design, update and implement:

• Risk assessment plans purposely designed to minimize and, if possible, eliminate particular risks (i.e., hazards) in your business, depending on the particular products, processes and facilities employed.
• Sampling plans for raw materials, semi-ready and ready-to-eat food products, water, surfaces and other environmental samples.
• Specifications and compliance criteria for raw materials, semi-ready and ready-to-eat food products.
• Flow charts of production and operational processes 

Monitoring, validation and verification protocols for the particular Control Points (CPs) and Critical Control Points (CCPs) in your operation.

• Expert opinions for legal purposes, e.g., insurance, commercial, etc. The remit of these assignments is for SCIELAB to check for compliance with agreed specifications and standards. We report by critically reviewing (presenting and discussing) our findings, following an inspection and / or laboratory tests.
• Referenced reviews on quality issues regarding processes, procedures and products. Reviews are the outcome of our pertinent data research and are commonly used to confirm or warn about the expected qualities of a product or service, in advance of a new trade agreement.
• Science texts developed in simple language for communication purposes. These are useful for inter-departmental and within a company communications, for professional or public announcements, press releases etc. 

Translation to and from English of standards and documents, with sound scientific and linguistic editing of content / text.

We purposely plan and carry out focused inspections in order to effectively address quality issues related to product- and operational hazards and non-conformities. 

No matter if the work order comes from a producer or a business buyer, our audits will effectively have sense of purpose and added value for both parties in the end.  This is because of our diverse experience and expertise in many processes, production lines and operational sectors, such as catering and hospitality, meat and poultry, dairy, egg, vegetable and dough industries.

Customer complaints can be particularly detrimental to any business. This is particularly true for food businesses, where a tardy, delayed, hasty and unprepared response, especially to “high risk” customer complaints, may have commercial but also criminal consequences, as they may adversely affect human health.

SCIELAB can responsibly undertake:

• Priority assessment when dealing with credible customer complaints
• Fast and accurate root-cause investigations 
• Effective handling and reporting of findings

Proper and reliable management and communication of complaints and findings shows corporate responsibility and increases the consumer confidence and loyalty to your brands.

Use our services to check and verify that your food products labelling is legal and compliant.